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Uploading your website via FTP to Plesk based hosting

Difficulty: Beginner


  • FTP Username
  • FTP Password
  • FTP Client (Conetix recommends FileZilla, which is a free FTP client)


This support article will step you through the process of uploading your website via FTP.

Before uploading your new website, please ensure you take a backup of your existing website.


  1. Enter your website name (eg ), FTP username and FTP password. These details would have been emailed to you by Conetix.
    FileZilla - Connection Details
  2. Click Quickconnect and if the details are correct, you'll see the remote files on the right hand:
    FileZilla - Remote Files (Plesk)
  3. Double click on the httpdocs folder, as this is where the website files are stored.
  4. Select the files you wish to transfer to the server:
    FileZilla - Select Files
  5. Right click on the files, and then select Upload:
    FileZilla - Upload
  6. This will start the files transferring. Depending on the number of files as well as the size, this may take anywhere between a few seconds and a few hours.
  7. Once completed, you will see the successful transfers listed at the bottom as well as the files on the right hand side of the screen:
    FileZilla - Successful Transfer
  8. If there are any errors, double check that all the steps have been followed correctly.
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