Need help? Call us on 1300 789 260

Plesk Onyx: Increasing your outgoing mail limit.

Difficulty: Intermediate

Prerequisites

Plesk administrator details for your VPS

Overview

By default, Conetix sets an outgoing email limit within Plesk to prevent accidental misuse of email accounts for sending spam email. We recommend leaving this restriction in place and adjusting limits as required to ensure your server remains protected. For newsletters and bulk emails, we highly recommend looking at our Bulk Email Sending guide covering transactional email systems.

Instructions

Note: This is only accessible to Virtual Private Server (VPS) customers and resellers.

  1. Open the subscription you wish to change the limit of.
  2. Click on Outgoing Mail control:
  3. Select the "Subscription" tab and then "Change limit":
  4. Change from the "Default settings" to "Custom value for the subscription" and set the new value.

    Please note:
    Mailbox - is the limit on a single email address, eg
    Ben@yourdomain.com.au

    Domain - is the limit on all email addresses with the same domain, eg:
    Ben@yourdomain.com.au
    Bill@yourdomain.com.au
    Tom@yourdomain.com.au
    ...

    Subscription - is all the domains in a single subscription which can contain many domains, eg:
    Ben@yourdomain.com.au
    Bill@yourdomain.com.au
    Tom@yourdomain.com.au
    Beth@anotherdomain.com
    Cath@anotherdomain.com
    ...

  5. Click "Ok", the limits have now been updated.
Was this article helpful? Yes No
👥

Having trouble? We’re here to help!

We’ve built our company with a serious focus on quality service. Feel free to give us a call!

1300 789 260