- Microsoft Outlook must be installed on your PC
- Your email account settings
The following support article demonstrates how to set up a new mail account within Microsoft Outlook.
Open up the control panel by clicking the Windows Key + R.
Type into the text box "control" and press enter
Type "mail" into the search box located at the top right of the control panel.
Click on the mail application, it may not have the exact same name as shown in the screenshot
From the dialogue box “Account Settings”. Double click on the email account
where the settings are to be updated:
Select "Manual setup or..." and click next.:
Select "POP/IMAP" and click next:
Enter the mail settings as provided to you by Conetix.
From the dialogue box “Internet E-mail Settings” click on the “Outgoing Server” tab. Then tick the box “My outgoing server (SMTP) requires authentication”. Then select “Use same settings as my incoming mail server”.
- Next Click on the "Advanced" tab and set Outgoing Server (SMTP) to "587" and Encrypted connection to "Auto" > Click "Ok":
This will take you back to the “Change Account” Screen. From here check that "Automatically test account settings when Next is clicked" is ticked, then click “Next”.
When you click “Next” Outlook will preform a test to check the account settings. It will preform both an incoming and outgoing mail settings test. Once both test have a status of “Completed”, click “Close”. If one of these tests fail you will need to check the changes have done correctly.
Outlook will display a “Congratulations!” page to indicate that the account setup has been completed. Click “Finish”. You will now return the main Outlook screen.
- You can now open outlook and use the new mail account.