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How to view email headers in Microsoft Outlook 2010 & 2013

Difficulty: Beginner


  • Outlook 2010 or 2013 open


This support article outlines to go retrieve email headers for an email received in in Microsoft Outlook 2003 and 2007. Every email sent around the world contains "header" information including sender, recipient, subject, sending time stamp, email transfer information. This can often be very useful in diagnosing an email issues, as it provides details of how an email was send and through what servers.


  1. In Outlook, double click on the email for which you need the headers.
    Outlook 2010 and 2013 email headers
  2. Click on “File”.
    Outlook 2010 and 2013 email headers
  3. Click on “Properties”.
    Outlook 2010 and 2013 email headers
  4. In the “Properties” window that opens up, the headers can be found under “Internet Headers”. These details can be highlighted and copied.
    Outlook 2010 and 2013 email headers
  5. Click Close.
  6. Copy these details in an email and send it to containing the email issue you are experiencing.
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